C.A.R.M. – Importing of Goods into Canada Mandate

Dear Client,

The Canada Border Services Agency (CBSA) and Revenue Management (C.A.R.M.) has introduced a mandate regarding the importing of goods into Canada. As such, Canadian importers are required to have a bond for imported goods. The new CARM program will affect your day to day importing functions involving the collection of duties and taxes for your goods imported into Canada.

The changes with the Canada Customs regulations will eliminate the Customs Brokers ability to clear your goods with our Release of Goods Bond. This means the Importer will be responsible to post a Bond to release the goods when they enter into Canada, as well as defer your payment to the end of the month.

All payments of duties and taxes from the Importer will have to be paid by the Importer and not the Customs Broker. These payments can be processed through your Online Banking Portal.

Therefore, all Importers are now forced to purchase their own Duty/GST Bonds and Atlantic Pacific Customs Broker (APCB) would like to help, and has the ability to file them on your behalf.

Currently the delays at CBSA are up to 2 months so you must act now!!

What is CARM?

CARM stands for CBSA Assessment and Revenue Management. It is a multi-year initiative from the Canada Border Services Agency (CBSA). It is meant to streamline and automate business processes and offer online self-service tools for imported commercial goods. The implementation of CARM will affect all goods imported into Canada. CARM will drastically impact the way importers interface with the CBSA.

The CARM Client Portal was launched on May 25th, 2021 and is available to importers. This new program will affect your day to day Importing into Canada and you need to prepare yourself in the coming weeks. The self-service tool that will facilitate accounting and revenue management processes with the CBSA. The CARM Client Portal is now available for importers, brokers and trade consultants, who will be able to view their transactions and statements of account, request a ruling and pay invoices with new electronic payment options.

Once fully implemented, CARM will

  • Simplify the overall importing process
  • Provide a modern interface for importing into Canada
  • Give importers self-service access to their information
  • Reduce the cost of importing into Canada
  • Improve consistency of compliance with trade rules
  • Electronic commercial accounting declarations with ability for corrections and adjustments
  • Changes to release-prior-to-payment requirements for bonds
  • Harmonized billing cycles
  • New offsetting options
  • Electronic management of appeals and compliance actions

To register for your CARM Portal, please see the below links, Registering a Business on the CARM Client Portal – Revised July 2021. The purpose of the worksheet is to assist you in understanding the basics of registering and provides assistance with gathering the required information to complete the process.

A number of support resources are available in the Onboarding Documentation section of the portal, as well as step-by-step videos available on the CBSA’s YouTube Channel to guide you in using the portal.

If you need assistance with setting up your Portal, please contact us or the CARM Client Support Helpdesk.

You can go to CBSA’s site at CARM: CBSA Assessment and Revenue Management project (

Further reading:

Please note: The terms for the bond are still under review with the CBSA, therefore may be subject to change.

Looking forward to helping you get ready for the new changes in 2022.

Best Regards,

The DLVRD Shipping Specialists

Copyright (C) 2021 DLVRD Logistics All rights reserved.

Our mailing address is
DLVRD Logistics
4100 Rue Saint-Antoine West
MontrealQC H4C 1C1